Privacy Policy

Effective Date: 01/01/2025

HOTELOGIN (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and services. Please read this policy carefully.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details.
  • Payment details (e.g., credit card information) for transactions.
  • Identity verification information (e.g., government-issued ID).

b. Usage Data

  • Device details, including IP address, browser type, and operating system.
  • Usage patterns, such as pages visited, features used, and session times.

c. Location Information

  • Approximate or precise location data when using location-based services.

d. Other Data

  • Preferences, feedback, and communication with our support team.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services.
  • Facilitate reservations, check-ins, check-outs, and other hotel-related services.
  • Process payments and handle billing.
  • Send transactional and promotional communications (with your consent).
  • Enhance security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Hotels: To facilitate your bookings and enhance your experience.
  • Service Providers: Third parties who assist with payment processing, analytics, or technical support.
  • Legal Authorities: When required to comply with legal obligations or protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Security of Your Information

We implement robust technical and organizational measures to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.
  • Restrict or object to data processing.
  • Withdraw consent for marketing communications.
  • File a complaint with your local data protection authority.

To exercise your rights, contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you use our services outside [Insert Country], your information may be transferred to and processed in other countries with differing data protection laws. We ensure appropriate safeguards for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HOTELOGIN
Calle Girona 5- 2B
7600 Arenal – Llucmajor
Islas Baleares
España
contact@hotelogin.com
(+34) 671 10 11 88